Retainalpha is an autonomous AI agent that reads account signals, scores risk, and takes proactive action — before your customers ever think about leaving.
Gainsight tells you the house is on fire. Your CSM still has to pick up the hose, write the email, and find the time.
Admins stop logging in 3 weeks before cancelling. Payroll runs slow down. No tool catches it. Until it's too late.
Your health score drops from 72 to 41. But why? CSMs override black-box scores and trust their gut instead.
One CSM manages 80+ accounts. They can't humanly catch every signal. High-value accounts slip through daily.
Retainalpha isn't a dashboard you check. It's an agent that works — reading signals across your entire stack and acting before you even open your laptop.
Retainalpha integrates with your CRM, support tools, usage logs, and billing data. One unified signal layer across everything.
Dynamic health scores update in real time. Every score change shows exactly why — so your CSMs trust the system, not their gut.
Retainalpha drafts save emails, flags upsells, nudges disengaged admins. Your CSM reviews and approves before anything goes out.
Built specifically for HR Tech — not generic CS tooling. Retainalpha knows what a missed payroll run means. And exactly what to do next.
Every score change shows exactly which signal triggered it. CSMs see the why — not just the number. No more black-box guessing.
Retainalpha drafts emails, flags CRM opportunities, and schedules nudges — all waiting for your one-click approval.
Catches the signals before the customer knows they're leaving. Logins slowing down, payroll cadence changing, support tone shifting.
Connects Jira, Stripe, Gmail, HR logs, support tickets — signals that no single platform can see alone, unified in one agent.
Your CSM reviews every action before it goes live. Retainalpha suggests — humans decide. Trust is built, not assumed.
Spots upsell moments automatically — headcount spikes, new department adoption, usage ceiling hits. Never miss a growth signal.
Retainalpha never sends anything without your approval. Every suggested action lands in your queue — review, edit, or reject in one click. The AI does the heavy lifting. The human makes the call.
We're onboarding 3 HR SaaS companies to co-build Retainalpha. Free access. Weekly sessions. Your churn data shapes the product.
For HR SaaS companies with 200–5,000 customers. No commitment required.